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Notification Channels

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Slack Notifications

Pro feature. Instant delivery, channel selection, rich formatting, and team collaboration.

Email Notifications

Multiple recipients, custom subject lines, dynamic variables, and reliable delivery via Resend.

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Setting Up Slack Notifications

1

Open your form

Go to the form you want to enable notifications for.
2

Enable Slack

Open the Integrate or Workflows tab and add a Slack destination node.
3

Connect your workspace

Authorize Orbit AI to post to your Slack workspace.
4

Select a channel

Choose the channel where you want to receive submission alerts.

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Setting Up Email Notifications

1

Open your form

Navigate to the form in your dashboard.
2

Enable email notifications

Go to the Integrate or Workflows tab and add an Email notification node.
3

Add recipients

Enter one or more email addresses to receive alerts.
4

Customize subject

Use template variables to personalize the subject line.
5

Edit message

Customize the email body with dynamic content.

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Template Variables

Use these variables in your email subject lines and message body to insert dynamic content:
VariableDescription
{{form_name}}The name of your form
{{submission_date}}Date and time of the submission
{{submission_id}}Unique ID for the submission
{{all_responses}}All form responses formatted as key-value pairs
{{field.email}}Value of the field with ID email
{{field.name}}Value of the field with ID name
{{field.phone}}Value of the field with ID phone
{{field.company}}Value of the field with ID company
Use {{field.your_field_id}} to reference any form field. Replace your_field_id with the actual field ID from your form.

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Example Email

Here’s how a notification email might look with template variables: 
Subject: New submission from {{form_name}} - {{field.name}}

A new form submission was received on {{submission_date}}.

Name: {{field.name}}
Email: {{field.email}}
Company: {{field.company}}
Phone: {{field.phone}}

All responses:
{{all_responses}}

Submission ID: {{submission_id}}

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Troubleshooting

Add Orbit AI’s sending domain to your SPF/DKIM records, or use a custom domain. Check your spam folder and mark notifications as “Not spam” to train your email provider.
Verify your email addresses are correct. Check that the workflow is enabled and the form is published. Review the workflow run history for errors.
Ensure you’re using the exact field IDs from your form. Variable names are case-sensitive. Use {{all_responses}} to debug and see all submitted values.
Reconnect your Slack workspace. Verify the bot has permission to post in the selected channel. Check that the channel still exists and the workflow is enabled.

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Next Steps

Integrations

Connect to CRMs and other tools

Webhooks

Send data to any endpoint