Overview
The AI Summarizer node analyzes all text fields in a form submission and generates a concise, readable summary. This is especially useful when you have open-ended questions that generate lengthy responses — instead of reading paragraphs of text, your team gets the key points instantly.Key Benefits
Faster Triage
Quickly understand submission content without reading every word.
Better Notifications
Include summaries in Slack messages or emails for at-a-glance context.
How to Use
Add the Summarizer node
In your workflow, click “Add Node” and select “Summarizer” from the AI Processing category.
Connect it to your trigger
Draw a connection from your Form Submission trigger (or any upstream node) to the Summarizer.
Configure the prompt (optional)
Customize the summary prompt if you want specific formatting or focus areas. The default works well for most cases.
Set the summary length (optional)
Choose short, medium, or long summaries based on your needs. Default is medium.
Configuration
Custom Prompt (Optional)
Customize how the AI generates the summary. Useful for specific formats or focus areas.Summary Length
Control how detailed the summary should be.| Option | Length |
|---|---|
| Short | 1-2 sentences |
| Medium | 2-4 sentences (default) |
| Long | 4-6 sentences |
Output Variables
| Variable | Description |
|---|---|
{{agent.summary}} | The generated summary of the form submission |
Use Cases
Long-Form Feedback
Condense lengthy customer feedback or survey responses into actionable insights.
Support Requests
Summarize detailed support tickets so agents can triage faster.
Sales Inquiries
Extract key details from demo requests or contact forms for faster follow-up.
Application Forms
Summarize job applications, partnership requests, or vendor submissions.
Example: Slack Notification with Summary
A common pattern is to include the AI summary in your Slack notifications so your team gets instant context. Slack Message Template:Best Practices
- Use summaries for forms with long-form text fields (feedback, descriptions, messages)
- Include the summary in Slack and email notifications for faster team response
- Combine with the SDR Agent — use the summary for context and the bucket for routing
- For support forms, customize the prompt to extract urgency and issue type
- Keep summaries medium length for notifications, longer for CRM notes