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Salesmsg
Salesmsg is an Advanced plan feature. It is used with Sequences (also on Advanced) to send automated SMS and MMS to enrolled contacts.
Visit Salesmsg Connect your Salesmsg account to Orbit AI and send SMS and MMS messages to your leads and contacts automatically. Use Salesmsg with Sequences for automated multi-step outreach with SMS steps. Salesmsg is a personal integration — each team member connects their own Salesmsg account.

Automated SMS outreach

Send text messages from sequence SMS steps alongside email steps

Inbox & default number

Choose a Salesmsg inbox (for conversations) and a default sending number in Sending settings, then save

Sequence sender

Pick the Send from number once per sequence (Settings → SMS); Orbit uses that team member’s Salesmsg connection

Easy setup

Connect in a few minutes with secure OAuth — credentials are not stored
Personal integration — Salesmsg is connected per user, not per team. Each team member who wants their number available for sequences should connect in Settings → Sending under SMS Sending. When a sequence sends SMS, it uses the Send from number you chose in that sequence’s settings; that number belongs to a specific team member’s Salesmsg account.

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Before you begin

You will need:
  • An Orbit AI Advanced plan (Sequences + SMS messaging)
  • A Salesmsg account with an active subscription
  • At least one phone number configured in Salesmsg
  • Access to your Salesmsg account to authorize Orbit AI
  • Member access to your Orbit AI team

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Setup guide

1

Open Sending settings

Go to Settings → Sending in Orbit AI. Find the SMS Sending section below email domain configuration.
2

Authorize with Salesmsg

Click Connect with Salesmsg. You will be redirected to Salesmsg to authorize Orbit AI. Log in and approve the connection; you will return to Orbit AI automatically.
Secure OAuth — Orbit AI uses OAuth 2.0. Access tokens are stored securely; your Salesmsg password is not kept by Orbit AI. You can disconnect anytime in Sending settings.
3

Choose your Salesmsg inbox

After connecting, open the Message Inbox dropdown and select the Salesmsg inbox (team) to use for conversations. The Salesmsg API requires this for creating conversations and sending messages.
4

Choose your default phone number

Open Default Phone Number and select the number that should be used when no other number is chosen at the sequence level.
5

Save settings

Click Save Settings so your inbox and default number are stored. If you change inbox or numbers in Salesmsg later, update and save here again (or disconnect and reconnect if lists look stale).
6

Configure each sequence that has SMS

Open your sequence, add SMS steps as needed, then go to the Settings tab. In the SMS section, choose Send from number (required to publish when the sequence includes SMS). The list includes numbers from every team member who has connected Salesmsg.

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Using with sequences

Sequences can mix email and SMS steps with delays between them.
WhatWhere
Connect SalesmsgSettings → Sending → SMS Sending (per team member who sends)
Default inbox & numberSame place, after connect — Message Inbox, Default Phone Number, then Save Settings
Which number sends for this sequenceSequence Settings tab → SMS → Send from number (required if the sequence has SMS steps)
Orbit sends each SMS using the Salesmsg account tied to the sequence Send from number. You must set that field to publish any sequence that includes SMS steps.

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Example sequence

  1. Step 1: Send introductory email (Day 0)
  2. Step 2: Follow up with SMS via Salesmsg (Day 2)
  3. Step 3: Send detailed email with case study (Day 5)
  4. Step 4: Final SMS follow-up if no reply (Day 7)

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Troubleshooting

Disconnect and reconnect Salesmsg in Settings → Sending. Confirm you are logged into the correct Salesmsg account when the OAuth window opens. If you see a reconnect prompt, complete it so tokens stay valid.
Check that the contact has a phone field in E.164 format (e.g. +14155551234). Confirm your Salesmsg account has credits, the sending number is active, and the recipient has not opted out or blocked messaging.
In Salesmsg, confirm at least one number exists (Salesmsg → Numbers). Return to Orbit AI, open SMS Sending, and use Save Settings after selecting inbox and number. If the list is empty, try disconnect and reconnect.
Select a Message Inbox in Settings → Sending, click Save Settings, and retry. Sending requires a valid Salesmsg inbox ID. Reconnecting refreshes inbox metadata if something changed in Salesmsg.
Open the sequence Settings tab → SMS section and choose Send from number. The teammate who owns that number must have Salesmsg connected under SMS Sending without connection errors.
The Send from number list only includes numbers from users who have connected Salesmsg for your team. That user should connect (or reconnect) under Settings → Sending → SMS Sending.
Still need help? Reach out at [email protected] or visit the Help Center.

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Ready to connect Salesmsg?

Start sending SMS messages to your leads in minutes. Connect your Salesmsg account now. Connect Salesmsg →