Visit ActiveCampaignConnect your OrbitForms forms to ActiveCampaign and automatically add contacts to your lists, apply tags, and trigger powerful email automation sequences. OrbitForms offers two ways to integrate: the Integration Page for simple form-to-list syncing, or Workflows for advanced routing with AI qualification and enrichment.
Choose between two methods based on your needs:Integration Page — Use the Integration page when you want to send all form submissions directly to ActiveCampaign without any filtering.
Simple 1:1 form-to-list mapping
No need for lead qualification first
Fastest setup for basic syncing
Workflows — Use Workflows when you need filtering, enrichment, or AI qualification before syncing to ActiveCampaign.
Contact not syncing to ActiveCampaign? — Ensure the email field is mapped and contains a valid email address. ActiveCampaign requires an email to create or update contacts.
API key not working? — Verify you’re using the correct API URL and key from your ActiveCampaign account. Make sure the API URL includes the full domain (e.g., https://yourname.api-us1.com). Go to Settings → Developer to check your credentials.
Tags not being applied? — Make sure tag names match exactly (case-sensitive). If you create a new tag in OrbitForms, it will be automatically created in ActiveCampaign when the first contact is synced.
Custom fields not saving? — Ensure custom fields exist in ActiveCampaign before mapping them. Go to Contacts → Manage Fields in ActiveCampaign to create custom fields first.
Automation not triggering? — Make sure your automation is set to “Active” in ActiveCampaign and the trigger tag matches exactly with the tag you configured in OrbitForms.
Duplicate contacts in ActiveCampaign? — If you’re seeing duplicate contacts, you may have both the Integration Page and a Workflow configured for the same form. Choose one method and disable the other to avoid duplicates.
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See the `,_jsx(_components.a,{href:`https://help.activecampaign.com/hc/en-us/articles/207317590-Getting-started-with-the-API`,children:`ActiveCampaign API Documentation`}),`.`]})}),`\n`,_jsx(Heading,{level:`2`,id:`step-2-connect-via-integration-page`,children:`Step 2: Connect via Integration Page`}),`\n`,_jsx(_components.p,{children:`Connect ActiveCampaign from your form’s Integrations tab for quick, direct syncing of all form submissions.`}),`\n`,_jsxs(Steps,{children:[_jsx(Step,{title:`Open your form in OrbitForms`,children:_jsx(_components.p,{children:`Go to your dashboard and click on the form you want to connect.`})}),_jsx(Step,{title:`Click the \"Integrate\" tab`,children:_jsx(_components.p,{children:`In the form editor, find and click the “Integrate” tab at the top.`})}),_jsx(Step,{title:`Find ActiveCampaign`,children:_jsx(_components.p,{children:`Scroll down to find “ActiveCampaign” under the Email Marketing section.`})}),_jsx(Step,{title:`Enter your API credentials`,children:_jsx(_components.p,{children:`Paste your API URL and API Key from Step 1 into the corresponding fields.`})}),_jsx(Step,{title:`Click Connect`,children:_jsx(_components.p,{children:`Click the “Connect ActiveCampaign” button. 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Here’s how to set them up:`}),`\n`,_jsxs(Steps,{children:[_jsx(Step,{title:`Create an automation in ActiveCampaign`,children:_jsx(_components.p,{children:`In ActiveCampaign, go to Automations → Create an Automation. 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Contacts will now flow through your workflow.`})})]}),`\n`,_jsx(Heading,{level:`3`,id:`example-qualified-leads-only`,children:`Example: Qualified Leads Only`}),`\n`,_jsx(_components.p,{children:`A common workflow that only adds qualified leads to ActiveCampaign:`}),`\n`,_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Form Submission`}),` → `,_jsx(_components.strong,{children:`AI Agent (Qualify)`}),` → `,_jsx(_components.strong,{children:`Filter (Score > 70)`}),` → `,_jsx(_components.strong,{children:`ActiveCampaign`})]}),`\n`,_jsx(Heading,{level:`2`,id:`verifying-your-integration`,children:`Verifying Your Integration`}),`\n`,_jsx(_components.p,{children:`After setting up the integration, verify that contacts are being synced to ActiveCampaign:`}),`\n`,_jsxs(Steps,{children:[_jsx(Step,{title:`Submit a test form`,children:_jsx(_components.p,{children:`Fill out and submit your form with a real email address.`})}),_jsx(Step,{title:`Go to ActiveCampaign Contacts`,children:_jsx(_components.p,{children:`In ActiveCampaign, navigate to Contacts → All Contacts.`})}),_jsx(Step,{title:`Search for your test contact`,children:_jsx(_components.p,{children:`Search for the email address you used. 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Go to Settings → Developer to check your credentials.`]})}),`\n`,_jsx(Warning,{children:_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Tags not being applied?`}),` — Make sure tag names match exactly (case-sensitive). If you create a new tag in OrbitForms, it will be automatically created in ActiveCampaign when the first contact is synced.`]})}),`\n`,_jsx(Warning,{children:_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Custom fields not saving?`}),` — Ensure custom fields exist in ActiveCampaign before mapping them. Go to Contacts → Manage Fields in ActiveCampaign to create custom fields first.`]})}),`\n`,_jsx(Warning,{children:_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Automation not triggering?`}),` — Make sure your automation is set to “Active” in ActiveCampaign and the trigger tag matches exactly with the tag you configured in OrbitForms.`]})}),`\n`,_jsx(Warning,{children:_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Duplicate contacts in ActiveCampaign?`}),` — If you’re seeing duplicate contacts, you may have both the Integration Page and a Workflow configured for the same form. 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Lists`})}),`\n`,_jsx(_components.li,{children:_jsx(_components.a,{href:`https://www.activecampaign.com`,children:`ActiveCampaign Website`})}),`\n`]})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"ActiveCampaign Integration","description":"Email marketing automation \u0026 CRM","icon":"/_images/integrations/activecampaign.svg","href":"/integrations/activecampaign"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[{"title":"Key Features","slug":"key-features","depth":2,"children":[]},{"title":"Integration Page vs. 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