Overview
The Meta Pixel (formerly Facebook Pixel) tracks when visitors view and submit your forms. Use this data to measure ad effectiveness, optimize for conversions, and build custom audiences for retargeting.Page View Tracking
Track when visitors land on your form
Conversion Tracking
Measure when forms are submitted
Custom Audiences
Build audiences from form interactions
Ad Optimization
Let Meta optimize for form completions
Note: This integration sends browser-side events only. For server-side tracking via Meta’s Conversion API, see the Cometly integration.
Setup Guide
Step 1: Get Your Pixel ID from Meta
Open Meta Events Manager
Go to Meta Events Manager in your browser.business.facebook.com/events_manager
Select your Pixel
Click on “Data sources” in the left sidebar, then select your Meta Pixel from the list.
Step 2: Connect the Pixel in Orbit AI
Choose your events
Select which events to track (see event options below). We recommend the custom events for detailed tracking.
Event Options
Orbit AI sends two types of events to your Meta Pixel. Choose the event type that best fits your tracking needs:Page View Event
Fires when a visitor loads your form. Choose one:- Custom: OrbitFormPageView — Recommended. Includes form_slug and form_name for detailed tracking per form.
- Standard: PageView — Meta’s standard page view event. Simpler but less form-specific.
- Disabled — Don’t fire any page view event. Use this if you only want to track submissions.
Form Submission Event
Fires when a visitor submits your form. Choose one:- Custom: OrbitFormSubmitted — Recommended for detailed tracking. Includes form_slug and form_name.
- Standard: Lead — Best for lead generation forms. Helps Meta optimize ad delivery for lead conversions.
- Standard: CompleteRegistration — Best for signup and registration forms.
- Disabled — Don’t fire any submission event. Use this if you only want to track page views.
Step 3: Verify Your Pixel is Working
After connecting your pixel, verify that events are being received by Meta:Install Meta Pixel Helper (optional)
The Meta Pixel Helper Chrome extension shows you in real-time what events are firing on a page.Install from Chrome Web Store
Visit your form
Open your form in a new browser tab. If using the Pixel Helper, you should see the PageView event fire.
Submit a test entry
Fill out and submit your form with test data. This will trigger the submission event.
Check Meta Events Manager
Go to Events Manager and look at your Pixel’s Overview or Test Events. You should see your events within a few minutes.Events Manager
Advanced: Custom Events via JavaScript
Need more control? You can use the Custom JavaScript section (found in the Integrate tab) to add your own Meta Pixel tracking code:Server-Side Tracking
Want Conversion API (Server Events)? The Meta Pixel integration uses browser-side tracking, which can be blocked by ad blockers. For server-side tracking with Meta’s Conversion API, we recommend using Cometly. Cometly provides first-party attribution with server-side event tracking, bypassing browser limitations for more accurate conversion data.Troubleshooting
Events not showing in Events Manager?
Events not showing in Events Manager?
Events can take up to 20 minutes to appear in the Overview. Use the “Test Events” tab for real-time verification, or install the Meta Pixel Helper Chrome extension to verify events are firing correctly.
Numbers don't match form submissions?
Numbers don't match form submissions?
Browser tracking can be blocked by ad blockers, privacy extensions, or browser settings. For more accurate tracking, consider using Cometly for server-side events.
Invalid Pixel ID error?
Invalid Pixel ID error?
Pixel IDs are 15-16 digit numbers only. Make sure you’re copying the correct ID from Events Manager (not the Pixel name), and that there are no extra spaces.
Duplicate events firing?
Duplicate events firing?
You may have both the built-in Meta Pixel integration AND custom JavaScript pixel code. Choose one method only to avoid duplicates.
Pixel Helper shows errors?
Pixel Helper shows errors?
Common issues include: Pixel ID mismatch (check the ID is correct), no events detected (the page may not have fully loaded), or “Pixel did not load” (check for browser extensions blocking scripts).
Resources
Meta Events Manager
Manage your pixels and events
Meta Pixel Documentation
Official Meta documentation
Meta Pixel Helper
Chrome extension for debugging
Meta Pixel Reference
Developer documentation
Ready to Track Your Forms? Set up Meta Pixel in minutes and start measuring your form conversions. Get Started



