Skip to main content
Found something that isn’t working as expected? Let us know and we’ll fix it.
The more detail you provide, the faster we can fix the issue. Screenshots and screen recordings are very helpful!

​
How to Submit a Bug Report

To report a bug, email [email protected] with the following information, or use the bug report form in the app.
1

Your Email

Provide your email address so we can follow up with questions if needed.
2

Severity

Select the severity level that best describes the issue:
  • Critical - App is unusable
  • Major - Feature is broken
  • Minor - Small issue
  • Cosmetic - Visual only
3

Area

Tell us where you encountered the bug:
  • Form Editor
  • Public Form View
  • Dashboard
  • Submissions
  • Integrations
  • Settings
  • Login/Signup
  • Other
4

Bug Description

Describe the bug in detail. Include what you were doing, what you expected to happen, and what actually happened.
5

Screenshot (optional)

Upload a screenshot showing the issue. Accepted formats: PNG, JPG, GIF, WebP (up to 5MB).
6

Screen Recording URL (optional)

Use Loom, CleanShot, or any screen recording tool and paste the link here.
After submitting your report, our team will investigate and follow up if needed. Thank you for helping us improve OrbitForms!