> ## Documentation Index
> Fetch the complete documentation index at: https://docs.orbitforms.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions

> Find answers to common questions about OrbitForms.

Find answers to common questions about OrbitForms. Can't find what you're looking for? [Contact our support team](/support/contact).

## Getting Started

<AccordionGroup>
  <Accordion title="How do I create my first form?">
    Navigate to your dashboard and click "Create Form". Choose between a Standard Form or Flow Form, give it a name, and start adding fields. You can publish your form immediately or save it as a draft.
  </Accordion>

  <Accordion title="What's the difference between Standard Forms and Flow Forms?">
    Standard Forms display all fields at once on a single page. Flow Forms present one question at a time, creating a conversational experience.
  </Accordion>

  <Accordion title="Can I try OrbitForms for free?">
    Yes! Our free plan includes up to 3 forms and 50 form responses per month. No credit card required to get started — upgrade any time when you need higher limits or advanced features.
  </Accordion>
</AccordionGroup>

## Forms & Fields

<AccordionGroup>
  <Accordion title="What field types are available?">
    OrbitForms supports text, email, phone, number, textarea, dropdown, radio buttons, checkboxes, date picker, file upload, rating, and more. Each field type has customizable validation options.
  </Accordion>

  <Accordion title="Can I add conditional logic to my forms?">
    Yes! You can show or hide fields based on previous answers. This is available on all plans and works with both Standard and Flow Forms.
  </Accordion>

  <Accordion title="How do I customize the look of my form?">
    Go to the Styling tab in the form editor. You can customize colors, fonts, backgrounds, button styles, and more. Pro plans include access to custom CSS for complete control.
  </Accordion>
</AccordionGroup>

## Submissions & Data

<AccordionGroup>
  <Accordion title="How do I view form submissions?">
    Click on any form in your dashboard, then navigate to the Submissions tab. You'll see all responses with the ability to search, filter, and export data.
  </Accordion>

  <Accordion title="Can I export my data?">
    Yes! You can export submissions as CSV from the Submissions page. For Pro users, you can also set up automatic exports via webhooks or integrations.
  </Accordion>

  <Accordion title="How long is data retained?">
    We retain submission data indefinitely on all plans. You can delete individual submissions or entire forms at any time.
  </Accordion>
</AccordionGroup>

## Sharing & Embedding

<AccordionGroup>
  <Accordion title="How do I share my form?">
    Each form gets a unique shareable link. You can also embed forms on your website using our embed code, or integrate with platforms like WordPress, Webflow, and more.
  </Accordion>

  <Accordion title="Can I use a custom domain?">
    Yes! Business plan includes custom domain support. You can host forms on forms.yourdomain.com or any subdomain you choose.
  </Accordion>

  <Accordion title="Is the embed code responsive?">
    Absolutely. Our embed automatically adapts to any container size and works great on mobile devices.
  </Accordion>
</AccordionGroup>

## Integrations

<AccordionGroup>
  <Accordion title="What integrations are available?">
    We integrate with popular tools like Zapier, Slack, HubSpot, Salesforce, Google Sheets, Notion, and many more. You can also use webhooks for custom integrations.
  </Accordion>

  <Accordion title="How do webhooks work?">
    Webhooks send real-time data to your server whenever a form is submitted. You can configure multiple webhooks per form with custom headers and payload formats.
  </Accordion>

  <Accordion title="Can I integrate with my CRM?">
    Yes! We have native integrations with HubSpot and Salesforce. For other CRMs, you can use Zapier or our webhook functionality.
  </Accordion>
</AccordionGroup>

## Account & Billing

<AccordionGroup>
  <Accordion title="How do I upgrade my plan?">
    Go to Settings > Billing in your dashboard. You can upgrade, downgrade, or cancel your subscription at any time. Changes take effect immediately.
  </Accordion>

  <Accordion title="What happens if I exceed my plan limits?">
    We'll notify you before you hit your limits. You can upgrade to continue collecting submissions, or new submissions will be queued until the next billing period.
  </Accordion>

  <Accordion title="Do you offer refunds?">
    We offer a 14-day money-back guarantee on all paid plans. Contact support if you're not satisfied and we'll process your refund.
  </Accordion>
</AccordionGroup>
